Please read these terms and conditions carefully before booking with Aalam Tours. By making a booking with us, you agree to abide by these conditions which govern your travel arrangements.
The contract between you and Aalam Tours is important to us and forms the basis of our agreement. We respect your privacy and will not share your contract details with unauthorized third parties. Our commitment is to support you in case of disputes related to your booking, though we are not responsible for personal issues not directly related to our services. Any changes to terms require authorization from our company director.
To confirm a booking, a minimum deposit is required. This deposit amount varies depending on the trip. Full payment or balance payment deadlines will be communicated at the time of booking. Failure to make payments on time may result in cancellation of your booking.
After the deposit, the balance must be paid within the specified period communicated by us. In some cases, full payment may be required upfront. Payment details will be provided clearly, and payments should only be made to authorized accounts shared by Aalam Tours.
Changes to your booking can be made under genuine emergency conditions by contacting our office directly with your booking details. Minor changes may be accommodated, but repeated or non-essential changes are not encouraged.
You may cancel your booking in accordance with our policies. Cancellations must be notified well in advance via phone or email. Cancellation charges may apply, and deposits or payments made are generally non-refundable.
If you have any complaints about your travel experience, please contact us immediately via email. Our customer service team is committed to resolving issues promptly and will respond within 24 hours.
Aalam Tours takes great care in arranging your travel plans. We are responsible for our employees, agents, and partners involved in delivering your travel services. However, we cannot be held liable for any illegal or harmful activities you engage in during your trip.
We strive to maintain accurate information on our website, brochures, and advertising materials. Occasionally, errors or changes may occur. We encourage customers to review terms carefully at the time of booking and to contact us with any questions.
For health and safety, smoking is not allowed in any vehicles or during group travel organized by Aalam Tours.
Thank you for trusting Aalam Tours to provide you with an affordable, exciting, and hassle-free travel experience.
